Your contact to XZENT
For general product, installation or support questions, please always contact the retail partner where the product was purchased. In the case of devices installed ex-works in motor homes it is usually advisable to contact the support department of the motor home manufacturer first, because of the vehicle-specific antenna systems or other specific pre-conditions.
An overview of all dealer addresses and a list of European importers/distributors can be found on the ACR homepage www.acr.eu.
Before you contact a dealer or distributor, we recommend you to read over the device-specific FAQs on the respective product page.
If neither our FAQ section nor your local specialty retailer can help you, please open a support ticket. Please note that due to the number of questions received, a response from Level2 XZENT product support department can take up to 72 hours. There is no immediate processing of tickets issued on Saturdays, Sundays and public holidays.
The internet portal Naviextras provides help with questions regarding the navigation software.