No, a DAB antenna is not included. We suggest using an active DAB antenna because the X-402 supports internal phantom power. Connector at antenna should be SMB [f] on XZENT a SMB [m] is used.

Yes.

No, but we offer optionally GBA-HDMIBOX (1 x HDMI, 2 x USB) for the X-F270.

No, the cable is not suited for us with the X-F270.

XZENT units include a low-voltage protection to avoid undersupply for certain integrated circuits (ICs) that may not work properly without correct and steady supply voltage. Please consult your car service point or car garage to review your car´s battery and wiring.

Please consult the vehicle compatibility list on the website or the details given on the giftbox of the device.

Some analogue SWCs of the compatible vehicles (see vehicle compatibility list stated in the device installation manual) can use the provided plug&play connector. For further details please consult the device installation manual at step 7. It is also possible to use an optional Stalk-Interface.

In case of a dual sensor camera with only one 12 V supply, please connect it to the CAMERA1-In port. For dual sensor reversing cameras, a separate accessory GNL-SWV2X1-RCA is available, which can be used to connect the cam to the CAMERA1-In port. If you are using 2 individual cameras which feature separate 12 V supplies, please use the CAMERA1-In and CAMERA2-In ports and connect them to the Camera1 12 V and Camera2 12 V supply leads of the device.

It is possible to power active antennas via P.ANT cable. However please regard the vehicle compatibility list stated in the device installation manual. For the various compatible vehicle types please also consult your dealer.

No, the device does not generate grid lines for the camera view. In case you prefer grid lines for maneuvering, you should purchase a camera model that draws grid lines by the camera itself.

You need to connect your XZENT via your smart phone (see device user manual).

Usually the device will generate a 6-digit code automatically, you only need to confirm it. In case you need to manually enter a PIN code please try four times zero (0000).

Your smartphone contacts will only be downloaded after your confirmation during the first connection after search&pair. Any later changes made to your contacts must be refreshed manually (see device user manual).

Please make sure your SD-cards/USB-sticks are FAT32 formatted. XZENT suggests using high quality products with a maximum of 32 GB capacity. Higher capacity may work but cannot be guaranteed.

Yes, you can use AndroidLink or Weblink, for Audio you can also use BT-Music.

It may happen that the file system of your device is damaged: by high frequent write/re-write cycles, inappropriate usage (including storage), errors on first format or some other reasons. Windows OS for example offers 2 different ways of format, quick-format and full-format. In such problem cases it is advised to use full-format and make sure you use FAT32 as file system. Note: if even after full format, your data devices are still not detected, it may result from an incompatibility of data carrier controller-ICs. Please try a different brand/maker.

No, depending on the device a pop up prompting “Traffic announcement” or an Icon is displayed if the function is set ON.

For Miracast mode at least Android 4.4 or higher is needed. In DNLA mode, depending on the source device manufacturer, Airplay requires iOS5 or higher. Additionally, check the smartphone's product info. Please make sure that the dongle is set to the correct mode.

All display devices (like a TV) with a standard HDMI type A input, such as theX-F270, may use it as target display. Additionally, a 5 V DC power source (e.g. USB) is required. We suggest using our extension cable GBA-HDMIBOX.

Please consider that you might have missed to confirm route guidance end after you arrived at your last destination (see Nav Quick Start guide).
Without confirmation on arrival at your destination or explicit confirmation of route guidance end in case you arrived at a waypoint and did not wish to continue, the system will keep the active route guidance in memory.
It is suggested once you are closing in to your final destination, to be at the live map view of the navigation mode where the system will prompt "Did you arrive at your destination?" If you confirm, the route guidance will be stopped. If you are in a different source like tuner or USB mode and use navigation in background please switch to the navigation mode as soon as the nav-voice announces that you will arrive shortly.

There are multiple causes that may lead to such problems. Please check the place and position of your GPS-receiver which is usually behind the windscreen on the dashboard. The fixation of the GPS-receiver may have suffered due to vibrations and bumpy roads. Another reason can be your parking position or parking time (extended period, metal constructions or concrete walls may cause interferences by reflections or/and shield your GPS receiver from available GPS satellites).
Please also take note that in case if you need precisely route guidance, you should check the GPS signal before you start to drive around and before you enter an address for route guidance, otherwise the system may need extended time to do the so called sat-fix, which is best and fastest if you and the car has unobstructed view to the sky.

Please note that we offer map content of Europe via now TomTom (as of January 2020). Unfortunately it may happen that some crossings or later constructed or altered roads were not available at the moment of creation time. Please directly contact TomTom in case you want to report an issue. Missing roads or map errors can be reported via the link below: TomTom (requires a Google, Facebook or Yahoo account).

XZENT has a close cooperation with Naviextras. Further materials and additional tools to download and maintain your navigation software you can find at: Naviextras

We provide in periods system enhancements, to keep your device up to date with the latest software.

As soon as released you can find them on our XZENT homepage at: Support > Software updates.

Attention: Software updates can only be applied via USB1 Port. Please make sure that you pay attention to this point, when installing the device yourself. Port1 needs to be connected and well-marked. In case the device was not installed by yourself – please try the other USB Port in case you see that the update is only partially installed. The Update instruction guide should also mention this point in detail.